Privacy policy , Refund policy , Terms of service

Refund policy

Effective Date: 1st March 2023
Thank you for choosing vdevops LLC for your software/application/services needs. We strive to provide you with reliable and high-quality solutions. In the event that you encounter issues with our services, we have established the following refund policy to address your concerns and clarify the conditions under which refunds can be requested.
Conditions for Refund
We will provide a refund if any of the following conditions are met:
1. Non-Functioning Software: If the software/application/services we have provided is not functioning properly immediately after the setup, preventing you from utilizing its intended features and functionality.
2. Launch Failure: If the software/application/services we have set up fail to launch or start as intended, impeding your ability to access and use the service effectively.
3. Frequent Crashing or Freezing: If the software/application/services we have set up experience recurring crashes or freezes, significantly impacting your ability to use the service without interruptions or inconveniences.
4. Failure to Perform Central Functions: If the software/application/services we have provided fail to perform their essential functions that were explicitly communicated to you during the setup process.
Conditions for Non-Refund
We will not provide a refund under the following circumstances:
1. System Incompatibility: If your system experiences abnormal functioning unrelated to the software/application/services provided by us.
2. Uninstallation: If the software/application/services we have distributed have been intentionally uninstalled or removed from your system.
3. Outdated Software: If the software/application/services we have distributed are not updated, resulting in service disruptions or crashes beyond the designated service period.
4. System Errors: If the software/application/services we have distributed are not functioning due to errors or issues within your system configuration.
5. Virus or Security Compromise: If your system has been compromised by a virus or other security threats, leading to malfunctions or instability of the software/application/services provided.
6. Hardware Faults: Any hardware faults, such as damage to physical parts of your device, are not covered for repair and cannot be a basis for refund requests for the services rendered.
Time Window
Please note that our refund policy applies within seven days from the initial servicing date. Refund requests must be made within this time window. Refunds will be processed after deducting service charges corresponding to the days/incidents exhausted before the refund request is received.
To initiate a refund, please contact our IT specialist by calling our toll-free number +1-920-282-3126 or emailing us at vdevops8755@gmail.com. When requesting a refund, kindly provide specific details about the error encountered, and the reason for your dissatisfaction with the software/services.
Subject to Change
Please be aware that our refund policy is subject to change at any time. While we strive to provide advance notice of any modifications, it is recommended that you regularly review our website to stay updated with the latest refund policy in effect.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us using the information provided below:
Vdevops LLC
Address: 30 N Gould St Ste R Sheridan, WY 82801
Email: support@vdevopsllc.com
Phone: +1-920-282-3126
We appreciate your understanding and cooperation in adhering to our refund policy. Our goal is to ensure your satisfaction with our services, and we will make every effort to address any issues you may encounter.